From Gut Feel to Gen Z: How ARIF Rebuilds Customer Personas That Actually Work
The Brand That Built a Generation and Started Losing the Next One For over two decades, Starbucks wasn't just a coffee chain. It was a lifestyle signal. Carrying that green-and-white cup meant something. It was the unofficial uniform of college students pulling all-nighters, young professionals on their morning commute, and teenagers who discovered their "coffee personality" for the first time through a Frappuccino. Starbucks didn't just sell beverages it sold belonging, and for a long time, it
Michael Wiryaseputra