Privacy Policy

By using the Service, you agree to the collection and use of your information as described in this Privacy Policy. We may update this Policy from time to time (see the "Changes to this Privacy Policy" section below). If you do not agree with our policies, please do not use the Service.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of our Service.
Company (referred to as "the Company", "We", "Us" or "Our") refers to Orison Tech Pty. Ltd.
Personal Data means any information that relates to an identified or identifiable individual. It includes information that directly identifies you (e.g. your name or email) and information that can indirectly identify you when combined with other data.
Service refers to the ARIF Analytics website and related services accessible at https://goarif.co/.
Service Provider means any third-party company or individual that processes data on behalf of the Company to help provide or improve the Service (for example, cloud hosting providers or analytics partners).
Usage Data means data collected automatically when you use the Service, such as your device information or browsing activity.
Third-Party Social Media Service refers to any external social network or platform (such as LinkedIn, Google, Facebook, X, etc.) that we allow you to use for logging into or interacting with our Service.
You means the individual using the Service, or the company or legal entity on behalf of which such individual is using the Service (in which case "you" refers to that entity).

Data We Collect

We collect several types of information from and about users of our Service. In all cases, we only collect personal data that is relevant and necessary for the purposes described in this Policy.

1. Personal Data You Provide to Us

While using our Service, we may ask you to provide certain personally identifiable information. This information is provided directly by you, for example, when you register for an account, contact us, or use interactive features. Personal Data we collect may include, for example:

Identity and Contact Information: such as your name, email address, phone number, company/organization, and login credentials.
Account Information: any information you provide as part of your account profile or preferences.
Communications: records of correspondence and inquiries you send to us (e.g. support requests, feedback).

We do not actively collect any sensitive personal information (such as details of race, ethnicity, religious beliefs, health, financial information, or sexual orientation) unless you choose to provide it. We ask that you do not submit sensitive personal data to us unless it is necessary. If we ever need to process sensitive data, we will do so only with your explicit consent or as otherwise required by law.

2. Information We Collect Automatically (Usage Data)

When you use or access our Service, we automatically collect certain Usage Data about your visit. This data helps us understand how the Service is being used and improve it. Usage Data may include:

Technical Information: Your device's Internet Protocol (IP) address, browser type, browser version, device type (e.g. PC or smartphone), operating system, and device identifiers.
Usage Details: The pages or screens you view on our Service, the dates/times of your visits, the amount of time spent on each page, navigation paths, and other actions you take (such as clicks, scrolls, and mouse movements).
Mobile Device Data: If you access the Service via a mobile device, we may collect additional information like your device's unique ID, mobile network, and the type of mobile internet browser.

The Company may allow you to register or log in to your Account through third-party social media services (for example, signing in with LinkedIn, Google, Facebook, X, or Instagram). If you choose to connect via a Third-Party Social Media Service, we may receive certain profile information from that service, such as:

Your username or handle and profile name
Your email address associated with the account
In some cases, your profile picture or public profile information
Any other information you authorize the Third-Party service to share with us

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect Usage Data and improve your experience on our Website. A cookie is a small text file placed on your device that helps websites remember your preferences and activity.

How we use cookies:

Necessary Cookies: These cookies are essential for the Service to function. They enable core features such as user authentication and account login security.
Preference/Functionality Cookies: These persistent cookies remember choices you make (such as your language or other preferences) to provide a more personalized experience.
Analytics Cookies: We or our service providers may use cookies (or similar tools like web beacons) to collect information about how users navigate and use the Service.

How We Use Your Personal Data

We only use your personal data for lawful purposes and as outlined in this Policy. The purposes for which ARIF Analytics uses personal information include:

To Provide and Maintain Our Service: We use your information to create and manage your user Account, allow you to log in, and provide you with the features and services you request.
To Personalize and Improve the Service: We analyze usage trends and user behavior to improve the functionality, security, and user experience of our platform.
To Communicate with You: We may use your contact information to send service-related communications, respond to inquiries, and provide important updates.
For Marketing and Newsletters (with Consent): With your permission, we may use your email or contact details to send you newsletters, offers, or promotions about our products and services.
To Manage Customer Requests and Provide Support: We use personal data to handle your requests, complaints, or questions.
To Enforce Our Terms, Agreements or Policies: We may process personal data as necessary to investigate, prevent, or take action regarding potential violations of our Terms of Service, fraud, or other wrongdoing.
For Legal Compliance: We process personal information as required to meet our legal obligations.
For Business Transfers or Restructuring: If we undergo a business transition such as a merger, acquisition, or sale of assets, personal data may be transferred to a new owner.

Legal Bases for Processing Personal Data

We process personal data only when we have a valid legal basis to do so. Depending on the context, one or more of the following legal grounds will justify our processing:

Contractual Necessity: We process personal data to fulfill our contract with you.
Consent: In certain cases, we rely on your consent to process your personal data.
Legal Obligation: We will process or disclose personal data when required to do so under applicable laws and regulations.
Legitimate Interests: We may process personal data as needed for our legitimate business interests, provided this processing is proportionate and respects your privacy rights.

We treat your personal data with care and confidentiality. We do not share your information with third parties except in the situations described below:

Service Providers: We may share your personal information with trusted third-party service providers who perform services on our behalf (such as cloud hosting providers, data storage services, and analytics providers).
Affiliates and Partners: We might share your information with our corporate affiliates or business partners if necessary for the purposes outlined in this Policy.
Clients and Other Users (at Your Direction): If our Service allows you to share personal information or content with other users, any information you voluntarily disclose will be available to those users.
Business Transfers: If the Company is involved in a merger, acquisition, sale of assets, or similar transaction, personal data may be transferred to a new owner.
Legal Compliance and Protection: We may disclose your personal information when required to do so by law or when necessary to comply with legal obligations, protect rights and safety, or respond to lawful requests.
With Your Consent: Apart from the cases above, we will share your personal data with third parties only with your explicit consent.

Client Data and Uploaded Content

Our analytics platform allows you (as a client) to upload your own datasets and content to the Service. Any data that you or your organization upload to our platform ("Client Uploaded Data") remains your property and under your control. We act as a data processor on your behalf for the personal information within that dataset. We do not access, view, or use the content of your uploaded datasets for any purpose other than as needed to host and facilitate the analytics services you have requested.

International Data Transfers

As an international service provider, we may process and store your personal data in countries other than your own. In particular, our primary operations and servers are located in Australia. If you are accessing the Service from outside Australia, your personal information will be stored in Australia. Where cross-border transfers occur, we implement safeguards designed to ensure protection consistent with applicable laws.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the retention period expires or the purpose of processing has been fulfilled, we will securely dispose of your personal data.

Your Privacy Rights

We respect your rights to control your personal information. Subject to applicable law, you have several important privacy rights, including:

Right to Access: You have the right to request confirmation of whether we hold personal data about you, and to obtain a copy of that information.
Right to Correction (Rectification): If you believe that any information we hold about you is incorrect, incomplete, or outdated, you have the right to request that we correct or update it.
Right to Deletion (Erasure): You have the right to request the deletion of your personal data that we hold, in certain circumstances.
Right to Withdraw Consent: Where we rely on your consent for any processing of personal data, you have the right to withdraw that consent at any time.
Right to Object to Processing: In certain situations, you have the right to object to the processing of your personal data.
Right to Data Portability: You may request a copy of certain personal data you have provided to us in a structured, commonly used, machine-readable format.
Right to Complain: If you believe we have violated your privacy rights, you have the right to complain to us and/or to the relevant data protection authority (in Australia: Office of the Australian Information Commissioner at www.oaic.gov.au).

Data Security and Breach Notification

We have implemented appropriate technical and organizational measures to safeguard your personal data against loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, access controls, secure infrastructure on Google Cloud Platform in Australia, regular data backups, and periodic training for our employees on privacy and data protection best practices.

While we strive to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure. In the event of a data breach involving your personal data, we will act promptly in accordance with applicable laws and notify you and the relevant authorities as required.

Children's Privacy

Our Service is not directed to children, and we do not knowingly collect personal information from anyone under the age of 18 without appropriate consent. If you are under 18, please do not use the Service or provide any personal data to us unless you have your parent or guardian's permission. If we discover that we have inadvertently collected personal data from a child without the necessary consent, we will take prompt steps to delete that information.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over, and are not responsible for, the content or privacy practices of external sites. We strongly encourage you to review the Privacy Policy of every website or service you visit outside of our platform.

Changes to this Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will post the updated Privacy Policy on this page and update the "Last updated" date at the top. If the changes are significant, we will provide a more prominent notice before the changes take effect, as required by applicable law.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us. We are here to help and will respond as promptly as possible.

Contact Information for Orison Tech Pty. Ltd.:
Email: [email protected]